‘We live in a digital age. Technology has transformed how we do things, from communication with friends and family to learning about the world around us. The pupils we teach do not know a life without it. The opportunities it offers us to improve education are truly exciting. The question is no longer whether technology should have a place in the classroom, but how technology can most effectively be integrated in ways which achieve improved outcomes for young people.’
Education Endowment Foundation - 'Using Digital Technology to Improve Learning'
‘The Government’s EdTech strategy highlights some exciting opportunities for teachers to harness technology that allows them to dedicate their energies to the substance of education: effective teaching of the curriculum that produces great outcomes for pupils.’
Chris Jones, Director for Corporate Strategy at Ofsted, 2019
FAQs
How do I make a claim if the device is damaged, faulty or is stolen?
You will receive a policy and claims document from FreedomTech which will provide details. Contact FreedomTech at www.freedomtech.co.uk/help and select the appropriate ticket type - either 'Broken Device' or 'Claim - Warranty'. You will receive a code, e.g. FTCS-XXXX. The student should bring their laptop and this code to the Network Office at school. They will contact the repair company and will provide the student with a 'swap out' device to keep until their own device is returned. The Network Team will notify parent(s)/carer(s) when their own laptop is ready for collection following repair.
How long might it take for a device to be repaired?
It takes approximately 10-15 working days for a fix or replacement to be arranged/completed. We will issue a loan device whilst your device is away for repair.
What happens if the device is lost?
Theft of the device is covered for a period of 3 years. Loss, however, is not covered under the scheme insurance (your home insurance may cover this). If the device is lost, you would be liable to continue to contribute for the entirety of the scheme. We would strongly recommend you ensure that the device is part of your home contents insurance, with respect to being covered outside the home
Online Safety
Students learn about keeping safe online and in a digital world as part of their curriculum. We are also members of National Online Safety which provides parents with a wide range of free guides, webinars and updates: www.nationalonlinesafety.com.
There are a wide range of links regarding online safety on our website here.
Our ICT and Internet Responsible Use Policy can be found here.
Device not working as expected or claim required?
If you have purchased a laptop from FreedomTech and it is not working as expected or has been damaged, please contact FreedomTech at www.freedomtech.co.uk/help and select the appropriate ticket type - either 'Broken Device' or 'Claim - Warranty'. You will receive a code, e.g. FTCS-XXXX. The student should take their laptop with this code to the Network Office at school. The Network Team will arrange collection from the repair company and will give the student a 'swap out' device to keep until their own device is returned. The Network Team will contact parent(s)/carer(s) when their own device is ready for collection. The student should then return the 'swap out' device to the Network Office.